We've all had times when someone, whether it's a co-worker, a customer, or a relative has sent an email saying "Hey, I've got this weird problem, can you take a look." They describe the problem, and you immediatley realize what it is. Then you let out a long sigh, because even though you know exactly what the problem is, typing out all the instructions to perform the fix is going to take you a while. Or worse, it's one of those problems whose solution really needs to be seen in order to be understood.
Enter Jing. Jing is a free screen capture utility that lets you create 5 minute videos (with audio) and then upload them to the web. I've used this successfully to show customers how to perform various operations, and the feedback has been tremendous. People really appreciate that I took the time to make this little video, and now they can share it with their co-workers. Jing has a very clean UI and is extremely easy to use. You can download it from here: http://www.jingproject.com/
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